This workflow is a powerful tool for businesses that want to maintain user engagement and communication. It operates in the following way:
- The automation starts in a idle state, waiting to be triggered by a specific event on the website.
- This event could be anything from a user signing up, making a purchase, or even visiting a specific page.
- Once the event happens, the workflow activates but does not respond instantly.
- It pauses for a period of 30 minutes before taking any action.
- After this waiting period, it sends out a web push notification.
- If the user is also subscribed on their mobile, the notification will be dispatched there as well.
An example of how a business might use this tool could be an e-commerce website:
- The company could set up this workflow to respond when a customer leaves items in their shopping cart without completing the purchase. After a 30-minute delay, the workflow could send a reminder notification to the customer, potentially resulting in a completed sale.